Refund policy

RETURN & EXCHANGE POLICY
We want you to be satisfied with your purchase.
Items may be returned within 14 days of receipt in their original, unworn condition and with all original packaging.
Due to hygiene reasons, pierced jewelry, including earrings and body jewelry, is not eligible for return or exchange.
Custom orders, resized items, personalized products, special-order items, and clearance merchandise are final sale and cannot be returned or exchanged.
Customers are responsible for return shipping costs unless the item is received damaged, defective, or incorrect.
Returned items must be in their original condition and show no signs of wear, use, modification, or damage.
To initiate a return or exchange, please contact us before sending any item back.
For assistance, please contact:
Sakhi Jewelry
Email: info@sakhi.ca